lucas @ arch : ~ $

Lucas Henry

Tech Team Lead // Self Service // Agentic Systems

company : "Falabella"

domain : "Customer & Seller Self Service"

scope : "7 capabilities · 3 teams · ~30 people"

practice : "Harness Engineering"

ssh connect open ~/resume

scroll

cat /etc/lucas.conf

[ Core Profile ]

avatar : "/usr/share/lucas/profile.jpg"

~/.config/lucas/profile.conf

# Core identity configuration

name = "Lucas Andre Henry Diaz"

role = "Tech Team Lead"

company = "Falabella"

location = "Santiago, Chile"

# Specialization

focus = "Customer & Seller Self Service"

scope = "7 capabilities / 3 teams / ~30 people"

# Languages

lang_primary = "es_CL.UTF-8"

lang_secondary = "en_US.UTF-8" # C1 Advanced

# AI Integration

harness_engineering = true

ai_tools = ["Herdr", "Claude Code", "Codex", "Oh My Pi", "Vercel AI SDK"]

systemctl status lucas

capabilities 7

teams 3

people ~30

english C1

pacman -Qi certifications

Name : ef-set-english-c1

Version : 68/100

Description : EF SET English Certificate - C1 Advanced

Name : scrum-foundations-sfpc

Version : certified

Description : Scrum Foundations Professional Certificate

echo $PHILOSOPHY

"Build systems where people and agents can ship with evidence."

pacman -Syu --needed capability-stack

[ Capability Stack ]

No percentages or vanity versions—just the systems I lead, build and operate.

system online 5 modules / 21 capabilities

org

leadership

[4]

Systems for teams, products and delivery.

portfolio-strategy 7 self-service capabilities
team-systems 3 teams · ~30 people
cross-team-delivery regional dependencies
product-platform-thinking journeys + foundations

harness

agentic-engineering

[4]

The durable system around replaceable agents.

harness-engineering agent-ready systems
multi-agent-orchestration scoped workflows
context-engineering durable memory
evals-and-guardrails evidence gates

agents

agent-runtimes

[5]

Different runtimes for different jobs.

herdr orchestration · in use
claude-code deep execution · in use
codex plan / build / verify · in use
oh-my-pi agent runtime · adopting
vercel-ai-sdk corporate cowork · building

core

product-engineering

[4]

Full-stack systems for real commerce journeys.

typescript-react-astro web systems
go-nestjs-grpc services and APIs
postgresql-redis data foundations
microfrontends-monorepos platform scale

reliability

quality-and-operations

[4]

Evidence before claims.

playwright-ci-cd automated quality gates
otel-prometheus-grafana observable journeys
docker-kubernetes runtime operations
feature-flags-runbooks safe delivery

git log --graph --career

[ Runtime History ]

From hands-on commerce engineering to leading the full self-service portfolio.

HEAD Tech Team Lead 7 capabilities 3 teams ~30 people

self-service (lead/self-service) HEAD

Tech Team Lead — Customer & Seller Self Service

@ Falabella

Jun 2026 — Present

Leading technology strategy and delivery across the customer and seller self-service portfolio in South America.

diff --git a/career.md b/career.md

+Seven capabilities: Returns, Cancellations, My Purchases, My Cases, My Account, Seller Returns and Seller Support

+Three engineering teams and roughly 30 people across shared customer journeys

+Agent-ready repositories, automated quality gates and observable end-to-end flows

+Cross-team alignment across identity, orders, payments, support and mobile dependencies

+Building an internal agent cowork with Vercel AI SDK and human verification

Leadership
Self Service
E-commerce
Harness Engineering
Observability

post-purchase (lead/post-purchase)

Tech Lead — Post-Purchase & E-commerce

@ Falabella

Jun 2023 — Jun 2026

Led the architecture and engineering practices behind regional post-purchase journeys and platform modernization.

diff --git a/career.md b/career.md

+Microfrontends architecture and monorepo adoption across multiple businesses

+Returns, cancellations and order-management customer journeys

+Playwright E2E framework and automated delivery practices

+Product health and observability with Grafana

TypeScript
React
Go
gRPC
Playwright
Grafana

falabella-senior (engineering/platform)

Senior Software Engineer

@ Falabella

Feb 2022 — Jun 2023

Improved the digital commerce platform with backend optimizations and Go services for cross-system communication.

diff --git a/career.md b/career.md

+My Purchases experience and performance improvements

+Go microservices and gRPC contracts

+Next.js and React monorepo delivery

+A/B testing, GitLab CI and Datadog

TypeScript
Go
Next.js
React
Datadog

cencosud-senior (marketplace/logistics)

Senior Software Engineer

@ Cencosud

Aug 2021 — Feb 2022

Built Seller Center modules for Paris Marketplace and designed an API-driven transport management system.

diff --git a/career.md b/career.md

+Seller Center modules for marketplace operations

+Transport Management System and multi-carrier logistics

+Complex business-rule automation

Node.js
React
API Design
Logistics

cencosud-engineer (marketplace/orders)

Software Engineer

@ Cencosud

Feb 2021 — Aug 2021

Focused on asynchronous order management and legacy commerce integration.

diff --git a/career.md b/career.md

+Asynchronous seller-order management

+XML processing automation

+Legacy platform integration

Node.js
XML
Integration

witi (commerce/returns)

Full-stack Developer

@ WiTi

Feb 2020 — Feb 2021

Integrated PIM systems and led returns-module development using explicit state machines.

diff --git a/career.md b/career.md

+PIM integration for Paris

+Returns workflow with state machines

+Marketplace feature delivery

React
Node.js
State Machines

ls -la ~/projects/

[ Execute Projects ]

lucas@arch:~/projects

lucas @ arch : ~/projects $ ls -la

total 1326K

permissions lnk owner group size modified name

drwxr-xr-x 6 lucas users 4.0K Nov 27 .

drwxr-xr-x 12 lucas users 4.0K Nov 27 ..

drwxr-xr-x 3 lucas falabella 847K Nov 27 falabella-microfrontends/ LIVE

drwxr-xr-x 3 lucas falabella 234K Nov 15 playwright-e2e-framework/ LIVE

drwxr-xr-x 3 lucas falabella 156K Oct 28 analytics-engine/ LIVE

drwxr-xr-x 3 lucas cencosud 89K Feb 22 transport-management-system/

-rw-r--r-- 1 lucas users 2.1K Nov 27 .gitignore

-rw-r--r-- 1 lucas users 1.8K Nov 27 README.md

lucas @ arch : ~/projects $

cat falabella-microfrontends/README.md RUNNING

# falabella-microfrontends

Microfrontends architecture supporting multiple businesses across South America with monorepo system.

## Stack

- TypeScript- React- Module Federation

:: Compiling falabella-microfrontends...

Demo Environment Video content coming soon

cat playwright-e2e-framework/README.md RUNNING

# playwright-e2e-framework

E2E testing framework with automated regression tests and market-specific test generation.

## Stack

- Playwright- TypeScript- CI/CD

:: Compiling playwright-e2e-framework...

Demo Environment Video content coming soon

cat analytics-engine/README.md RUNNING

# analytics-engine

Proprietary analytics framework capturing frontend events without third-party dependencies.

## Stack

- TypeScript- Custom Events- Grafana

:: Compiling analytics-engine...

Demo Environment Video content coming soon

cat transport-management-system/README.md ARCHIVED

# transport-management-system

API-driven TMS optimizing multi-carrier logistics with automated carrier selection.

## Stack

- Node.js- API Design- Logistics

:: Compiling transport-management-system...

Demo Environment Video content coming soon

systemctl status agent-harness

[ Agent Operating System ]

Agents are replaceable. The durable advantage is the system around them: memory, orchestration, scoped tools, observability and human judgment.

lucas@arch ~/systems/agent-os 2 environments

01 / ENVIRONMENT

Personal Operating System

IN USE

A durable loop for thinking, delegating and verifying across personal work.

memory Obsidian / Lucas Brain in use

orchestration Herdr in use

execution + verification Claude Code + Codex in use

agent runtime Oh My Pi adopting

02 / ENVIRONMENT

Corporate Agent Cowork

BUILDING

A shared workspace for agents and engineers, designed around real team workflows.

agent foundation Vercel AI SDK building

team capabilities Shared context + tools building

orchestration Durable workflows building

accountability Human approval required

SHARED HARNESS evidence before claims

Skills + AGENTS.md
Scoped tools
Tests + evals
Observability
Human verification

01 / CONTEXT

Memory that compounds

Decisions and sources live outside any single model session, ready to be reused and challenged.

02 / ORCHESTRATION

The right runtime for the job

Herdr coordinates specialized agents; workflows define boundaries, handoffs and recovery paths.

03 / VERIFICATION

Done means evidenced

Tests, evals, traces and human approval turn an agent's claim into an accountable deliverable.

echo $OPERATING_PRINCIPLE
“I don't optimize for more AI output. I build the harness that makes useful output trustworthy.”

ssh lucas@connect

[ Establish Connection ]

ssh lucas@portfolio -p 22

╔═══════════════════════════════════════╗
║         LUCAS HENRY TERMINAL          ║
║              v1.0.0                   ║
╠═══════════════════════════════════════╣
║  Authorized access only.              ║
║  All connections are monitored.       ║
╚═══════════════════════════════════════╝

:: Connecting to lucas@portfolio...

:: Verifying host key fingerprint...

SHA256: K3yF1ng3rPr1nt/AI+N4t1v3D3v/2024==

[OK] Connection established

[OK] Welcome, visitor!

lucas @ portfolio : ~ $ cat ~/.ssh/available_ports

:25

email :: [email protected] OPEN :443

linkedin :: /in/lucas-henryd OPEN :22

github :: @lukas-andre OPEN

visitor @ lucas-portfolio : ~ $

curl -s ipinfo.io/lucas